Shipping
- We offer free shipping for Australia wide delivery.
- All items are mostly posted via Australia Post.
Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.
Returns
If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via Facebook messenger or the contact us page for a returns form.
Products with quality problem can be returned to us for full refund.
Customer need to send the products back to us, When we receive the products, We will give an full refund.
- You can return the product to us within 7 days
Product Replacement
Products with quality problem can be returned and replaced.
Customer need to send the products back to us, When we receive the products, We can replace new ones and ship back to customer.
We will pay shipping fee for the replaced products we ship to the customer.
PLEASE NOTE: no exchanges or returns are offered for sale items.
We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.
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